Last Updated: November 2025
1. Introduction
BXPay, operated by SX Gateway FZE LLC (UAE), values your privacy. This Privacy Policy explains how personal data is collected, used, and processed in accordance with applicable data protection standards, including the General Data Protection Regulation (GDPR).
2. Information We Collect
- Personal Data: Name, email address, phone number, nationality, residential address, and date of birth.
- Verification Data: Government-issued identification and proof of address, collected through regulated KYC service providers.
- Technical Data: IP address, device type, browser information, and platform usage metrics.
- Transaction Data: Card usage records and transaction-related information processed through licensed financial partners.
3. Purpose of Processing
We process personal data to:
- Verify identity and comply with applicable KYC/AML obligations
- Operate and maintain BXPay user accounts
- Communicate essential service or security-related information
- Improve platform functionality and user experience
4. Data Sharing
Personal data may be shared only with:
- Licensed financial and infrastructure partners for service delivery
- Regulatory authorities where legally required
- Technology providers supporting secure platform operations
BXPay does not sell, rent, or trade personal data.
5. Data Storage and Security
Appropriate technical and organizational measures are implemented to safeguard personal data. Access is restricted to authorized personnel and service providers under confidentiality obligations.
BXPay operates as a financial access platform and does not directly custody user funds or private cryptographic keys.
6. Your Rights
Subject to applicable laws, you may:
- Access, correct, or request deletion of personal data
- Withdraw consent for marketing communications
- Request a copy of your personal data (data portability)
Requests may be sent to: [email protected]
7. Data Retention
Personal data is retained only for as long as required by law or necessary for active account operation.
8. Contact
SX Gateway FZE LLC (UAE)
Support:
[email protected]